Privacy Policy

Last updated: May 2024

Introduction

Welcome to TechCloud Solutions ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website techcloudsolutions.de or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Subscribe to our newsletter
• Request information or services
• Participate in surveys or promotions
• Contact us through email, phone, or other communication channels

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Company name
• Job title
• Mailing address
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent on those pages
• Referral sources
• Other usage statistics

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us improve your experience on our website. For more detailed information about the cookies we use, please see our Cookie Policy section below.

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our website and services
• Processing and fulfilling your requests, inquiries, or orders
• Sending you administrative information, such as updates to our terms, conditions, and policies
• Sending you marketing communications about our products, services, and events
• Personalizing your experience on our website
• Analyzing usage patterns and trends to improve our website and services
• Protecting against, identifying, and preventing fraud and other illegal activities
• Complying with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: Where you have given us explicit consent to process your personal data for specific purposes.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with our legal obligations.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided these interests do not override your fundamental rights and freedoms.

Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf and need access to your information to provide these services.
• Business Partners: Companies with whom we partner to offer products or services to you.
• Legal Requirements: When required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to (a) comply with applicable laws, regulations, legal processes, or governmental requests, (b) protect our rights or property, or (c) protect the safety of our users or others.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. If we transfer your personal information to other countries, we will take appropriate measures to protect your information in accordance with this Privacy Policy and applicable laws.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete information about you.
• Erasure: The right to request deletion of your personal information in certain circumstances.
• Restriction: The right to request that we temporarily or permanently stop processing some or all of your personal information.
• Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format and to have it transmitted to another controller.
• Objection: The right to object to our processing of your personal information based on our legitimate interests or for direct marketing purposes.
• Withdraw Consent: The right to withdraw your consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the contact information provided below. Please note that these rights are not absolute and may be subject to limitations in certain circumstances.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us using the information below.

Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content.

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems.
• Performance Cookies: These cookies collect information about how visitors use our website, such as which pages visitors go to most often. All information collected is aggregated and anonymous.
• Functionality Cookies: These cookies allow our website to remember choices you make and provide enhanced, more personal features.
• Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests.

Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
• Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy policy of every website you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

TechCloud Solutions
Xaver-Kurz-Gasse 6b
20037 Köthen (Anhalt)
Germany

Email: info@techcloudsolutions.de
Phone: +4975842916237

Data Protection Officer

Our Data Protection Officer can be contacted at:

Email: dpo@techcloudsolutions.de
Phone: +4975842916237

Supervisory Authority

If you are located in the European Economic Area and believe that we have not adequately resolved your data privacy concern, you have the right to lodge a complaint with your local data protection authority.